Your shopping guide

Shipping & delivery

Dispatch within 4 business days of purchase, once payment is confirmed.

Business days exclude weekends and public holidays in Japan. The purchase date is not counted; dates are based on Japan time.

Availability depends on your destination and the items in your bag. Customs and local conditions can delay arrival.

Where we ship

We ship worldwide, except to the countries and regions listed below. Shipping availability may change due to international circumstances, carrier service suspensions or customs restrictions. If we cannot ship to your address, shipping options will not be shown at checkout, or we will contact you before dispatch.

Import duties & taxes

For Japan Post EMS or Surface Mail to the United States, orders with an items subtotal of USD 2,500 or less include US import charges, which cover US import duty and import processing fees. They are shown separately from delivery before you place your order. Japan Post is unavailable above this item value.

Unless checkout shows them as part of your total, import duties, taxes and customs fees are not included and are payable by the recipient. The carrier may collect them before or on delivery. We declare the actual value of every shipment and cannot mark orders as gifts or declare a lower value.

Lost or damaged parcels

Every shipment is tracked. If your parcel is lost or arrives damaged, contact us. We deal with the carrier and arrange a refund or replacement, as set out under Returns & refunds.

Returned parcels

If a parcel comes back to us because delivery was refused, duties or taxes were not paid, or the address was incorrect or incomplete, we will refund your order after deducting the original shipping cost, the return shipping cost and any duties or fees charged to us.

Know the condition before you choose

Sealed (With Shrink Wrap)

Sealed with shrink wrap. Minor imperfections in the outer packaging may be present.

Damaged Box / Shrink Wrap

Unopened. The box and/or shrink wrap may be damaged; intact packaging is not guaranteed. Check the item description for any specific condition notes.

Graded cards

Choose the grading company and grade for the card. A card's grade does not describe the condition of its case.

Some listings also carry a mark, which comes from the listing, not the grading company. A- means the case has scratches, and B or lower means the case may have deep scratches or marks. “No issues noted” means the listing has no mark, which does not guarantee a flawless case or label.

Single cards

Single cards use a Japanese shop scale. Grade A is our top standard grade and the best available for most cards, and the scale runs down to Grade D as wear increases. A small number of rare or high-value cards also come in Grade S, a premium selection. Grades describe visible wear. They are not professional grading scores and do not directly match terms such as Near Mint or Lightly Played on other marketplaces.

Grade A — Top standard grade

Our top standard grade and the best available for most cards. Small scratches or scuffs, small white chips or slight dullness may be present. Not guaranteed mint.

Grade B — Moderate wear

Visible scratches, scuffs, dullness or small dents.

Grade C — Heavy wear

Large or widespread scratches, creases, dents, light water damage or peeling. Not recommended for collecting.

Grade D — Damaged

Severe scratches, dirt, creases, tears, peeling or water damage.

Grade S — Premium selection

A premium selection for a small number of rare or high-value cards, in cleaner condition than Grade A. Very small scratches or scuffs, including factory marks, may be present.

Wear varies within a grade, so two cards with the same grade can look different. Factory cut edges and print lines may be present even on Grade S and Grade A cards.

Product photos are reference images. They do not identify an individual card or certification number.

Payment

Pay in US dollars (USD) after placing your order. Available payment methods, payment details and your reference number are shown with your order.

• You can pay through Wise. Wise may ask you to sign in or create a Wise account before you can pay.
• When bank transfer details are shown, you can also send USD from your bank without a Wise account. Use the US domestic details for ACH / wire from a US bank, or the SWIFT details for an international transfer.
• Use only one payment method. Please send the amount shown and follow the fee instructions for your selected method. Sending fees charged by your bank or Wise are paid by you.
• Complete your transfer within 48 hours of placing your order. Orders not paid within 48 hours may be cancelled.
• We confirm your payment once the funds arrive, then prepare your order.

Returns & refunds

We do not accept returns or exchanges for change of mind, except where required by applicable law. This includes ordering mistakes, changes in market prices, the contents of a sealed box, and condition already described in the listing.

If something is wrong with your order

If you receive the wrong item, fewer items than you ordered, an item that does not match its description, or an item damaged in transit, contact us as soon as possible, ideally within 7 days of delivery. Please include your order number and photos of the item, the problem and the shipping box.

Keep the item and its packaging where possible, and contact us before sending anything back. An unboxing video is helpful but not required. After checking, we will arrange a replacement, the missing items or a refund in line with applicable law. When the problem is our error, we pay the reasonable return shipping cost.

How refunds are paid

Refunds are paid in USD to the account you paid from, normally within 7–10 business days after we confirm the refund. When the problem is our error, we refund the full amount you paid and cover the transfer fees. For returned parcels, deductions are explained under Shipping & delivery.

These steps do not limit your rights under applicable law.

Common questions